Sales Specialist within Inside Sales – Sales Operations (Japan)

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About us

Elektrobit (EB) is an award-winning and visionary global supplier of embedded and connected software products and services for the automotive industry. A leader in automotive software with over 30 years serving the industry, EB‘s software powers over 1 billion devices in more than 100 million vehicles and offers flexible, innovative solutions for connected car infrastructure, human machine interface (HMI) technologies, navigation, driver assistance, electronic control units (ECUs), and software engineering services. EB is a wholly owned subsidiary of Continental.

<Information on accessibility during the Covid19 pandemic>
Dear applicants and recruiting partners,
In order to support the measures to slow down the spread of the Covid-19 virus, our Japan branch will remain closed for the time being. Despite the special circumstances, EB employees are seamlessly working as we have adjusted our work practices as needed for flexibility and safety. You can reach local HR contacts via email (info-jp@elektrobit.com) or simply send an application form from the button below.
 

Your responsibilities

  • You will report to the Head of Sales Operations (Inside Sales)
  • You will support the Sales Managers and Technicians executing the EB Sales process
  • You will be responsible for conducting the quoting process and processing customer purchase orders
  • You will coordinate the work products within your responsibility area and ensure quality standards are met, as well as escalate in case deadlines are at risk
  • You will be part of the bid team that creates all quotes towards the customer
  • You will be responsible for verifying and processing all customer purchase orders
  • You will conduct and deploy software deliveries to the customer, or support the team with the necessary requirements to assure high customer satisfaction
  • You will create, provide and maintain data for KPIs to the SO Management and other departments
  • You will represent Sales Operations as internal service organization in your EB region
  • You will contribute to continuously improve the effectiveness of the EB Sales process

Your profile

  • You have previous experience as an Inside Sales Manager, Sales Specialist, Project Assistance or other comparable experience
  • You have the ability to communicate inside and outside of the organization in the most adequate way
  • You have good verbal and written communication skills in Japanese and English
  • You are able to achieve excellent results on a timely fashion, taking responsibilities, even when working under pressure
  • You have superior organizational skills as well as a target-oriented and pro-active way of thinking and bringing forward new and creative ideas
  • You have a strong IT affinity and a profound MS Office knowledge
  • You have a high degree of service orientation (customer oriented) 
  • You have excellent communication skills and you are a team player
  • You are able to handle highly sensitive and confidential matters as needed
  • You are able to manage changing priorities and work well in a global environment
  • You are self-driven and creative in conducting tasks in your responsibility area
  • You have the ability to detect needs for improvements and propose right measurements out of them

What we offer

  • Exciting projects in the automotive software industry
  • Flexible working hours and family-friendly working atmosphere
  • Mobile work, working from home
  • Trainings in our own academy

Contact us

Please contact us by email to: info-jp@elektrobit.com – we are happy to answer your questions. You may also directly apply for this interesting position on our job portal.
Learn more about your developmental possibilities and EB’s exceptional company culture at https://elektrobit.com/careers.
We are looking forward to receiving your application!