Product Research Lead (m/f/d)

Berlin
Böblingen
Braunschweig
Erlangen
München
Radolfzell
Ulm

Hi, Welcome to Elektrobit!

Would you like to have a job where you can influence one of the biggest industries? Do you have a vision of what the mobility of the future could look like? Then we have just the right thing for you!

Before we dive right into your concrete position of interest

We would like to introduce ourselves.

We are Elektrobit and we develop visionary embedded and connected software for the automotive industry. Day by day we work on leading-edge technologies for automated driving, new vehicle infrastructures, connected cars, and user experience that shape the future of mobility. As part of the world of top automotive brands we have been doing this with great success for more than 35 years. Our customers include Audi, BMW, Daimler, Ford, GM, Volkswagen Group, Volvo, and many more and you can find our technologies in more than 600 million vehicles. We are a wholly-owned independently-operated subsidiary of Continental AG. What unites all of our over 4000 colleagues all around the world is our passion for automotive software and our unique team spirit. Together we work towards our vision of a world in which mobility causes zero fatalities, produces low emissions, and transforms your commute into quality time. Would you like to help make this vision a reality and move the world with us?

Then we’d love to hear from you! We are looking for a new Product Research Lead (m/f/d).
The Marketing organization is dedicated to improving our customers’ journey. Our mission is to constantly challenge the status quo and innovate the end-to-end customer experience. As a Prodcuct Insights Manager, you will drive feedback queries across multiple areas of the business, partnering with peers in different regions to get a global perspective. You will leverage analytics to drive actions that directly impact our offering and delight our customers.

What you do

You have functional responsibility for 1-2 Marketing Managers.
You develop new methodologies and processes to generate insights that can scale.
You strategically plan and execute studies that capture our customers’s expectations and experience regarding our software products, this includes: scoping, defining methodology, collecting and analyzing data, and presenting findings and recommendations to stakeholders and senior management.
You identify & monitor action items for our product roadmaps to increase customer satisfaction.
You steer the colleagues in the regions to get a global picture of our customer satisfaction.
You build strong relations with stakeholders to understand their challenges and priorities, and drive actions through insights delivery.
You optimize the feedback and improvement process in close collaboration with our quality management and CX department.
You share best practices and results: Partner with colleagues across our global team to identify areas for collaboration, drive continuous improvement, and incorporate best practices.

What you bring

Experience in market research and statistics is a must, relevant work experience in a tech or automotive environment would be ideal.
Excellent quantitative and qualitative analytical skills, excellent attention to detail.
Experience in managing research agencies.
Fluent in English, able to produce and finalize complex documents in English.
Have the ability to earn the trust of senior stakeholders and to influence business teams.
Strong global team player.
Possess flexibility and have a track record of delivering results in a fast-paced and highly ambitious ambiguous work environment.
Excellent communicator with experience in facilitation across all levels and functions; skilled at addressing both large and small audiences.

Look forward to

Working on exciting and future-oriented projects, together with best-in-class colleagues.
Benefiting from our international collaborations and our multicultural and diverse #teamElektrobit, there’s so much we learn from each other.
Having a job that fits to your life through access to mobile work, flextime without core hours and tailored work time models such as part-time work. Let’s have a chat about what suits you and us best.
Enjoying an informal working environment throughout the company with no dress code.
Being part of a team where we believe in each other, care for each other, and can rely on each other. Regular team and sport events strengthen our team spirit even further.
Continuously learning and building your skill set with first-class development opportunities, e.g. through unlimited access to the e-learning platforms Udemy and Good Habitz and our extensive know-how.
Profiting from a generously subsidized company pension plan and capital-forming benefits.

Reach out to us

Are you our new Product Research Lead (m/f/d)? Then apply in no time via our job portal. What we need is your CV and you can import your résumé data automatically. Do you have any questions? Sabine Stadie will be happy to answer them. Please call her on +49 9131-7701-6321.
Check out our website https://elektrobit.com/careers for more information on working at Elektrobit.
We are looking forward to hearing from you!

_{At Elektrobit, we celebrate diversity. Your ethnic origin, gender, religion or world view, disability, age, or sexual identity do not matter to us. The only important thing is that you fit in with us and are passionate about automotive software.}