IT Specialist (M/F/D)

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About us

Elektrobit is an award-winning and visionary global supplier of embedded and connected software products and services for the automotive industry. A leader in automotive software with over 30 years serving the industry, Elektrobit‘s software powers over 1 billion devices in more than 100 million vehicles and offers flexible, innovative solutions for connected car infrastructure, human machine interface (HMI) technologies, navigation, driver assistance, electronic control units (ECUs), and software engineering services. Elektrobit is a wholly owned subsidiary of Continental.

Your responsibilities

You will be part of the IT Service team located in Germany that provides a high quality service desk throughout the whole company (international). You will be based in Carrières-sur-Seine to support the local IT services with daily contacts with employees in France and colleagues in Germany. 
  • You will be responsible for our 1st level IT support for incidents and requests service,
  • You will work on customer requirements via tickets, on phone and face2face,
  • You will do the ticket processing, including prioritization and classification,
  • You will work on the ticket solution according to documented specifications,
  • You will create and maintain knowledge inputs in our database of computer knowledge,
  •  You will manage the equipment IT,
  • You will take over the tasks network remediation,
  • You will be responsible for setting up the workstations.

Your profile

  • Fluent in French and English,
  • Master's degree recommended,
  • 5 years of experience.

What we offer

  • Exciting projects in the automotive software industry
  • Flexible working hours and family-friendly working atmosphere
  • Mobile work, working from home
  • Trainings in our own academy

Contact us

Please contact us at +49 9131 7701 7060 – we are happy to answer your questions. You may also directly apply for this interesting position on our job portal.
Learn more about your developmental possibilities and Elektrobit’s exceptional company culture at https://elektrobit.com/careers
We are looking forward to receiving your application!