Customer Center Manager (Korea - Pangyo)
- Elektrobit Automotive GmbH Jobportal
- Published: 2023-05-02
- published till: 2023-07-02
Hi, Welcome to Elektrobit!
Elektrobit is an award-winning and visionary global supplier of embedded and connected software products and services for the automotive industry. A leader in automotive software with over 30 years serving the industry, Elektrobit‘s software powers over 1 billion devices in more than 100 million vehicles and offers flexible, innovative solutions for connected car infrastructure, human machine interface (HMI) technologies, navigation, driver assistance, electronic control units (ECUs), and software engineering services. Elektrobit is a wholly owned subsidiary of Continental.
What you do
- Main communication interface for projects between EB and customers
- Assure duly delivery of contracted work packages with profitable execution
- Lead technical support to customer requests and assure high customer satisfaction
- Financial(Budget/Revenue) planning and tracking
- Report Project and budget/revenue status to managers regularly
- Strategic customer development planning with sales
- Forster synergies between projects/ in the same region and/or for the same customer
- Build long-term, reliable sustainable relationship with customer
- Assure reputation of EB by providing high-quality of engineering service
- Develop business cases of engineering services including all Elektrobit service portfolio
- Assure duly delivery of contracted work packages with profitable execution
- Lead technical support to customer requests and assure high customer satisfaction
- Financial(Budget/Revenue) planning and tracking
- Report Project and budget/revenue status to managers regularly
- Strategic customer development planning with sales
- Forster synergies between projects/ in the same region and/or for the same customer
- Build long-term, reliable sustainable relationship with customer
- Assure reputation of EB by providing high-quality of engineering service
- Develop business cases of engineering services including all Elektrobit service portfolio
What you bring
- Bachelor's degree in Computer Science, Electronics, or similar education
- 7+ years of experience in management of technical projects
- Structured way of working and able to define structured reporting including definition of technical and non-technical KPIs
- High level of proactivity and flexibility to get things done
- Able to take over the lead for project teams in case of customer escalations
- Fluent in English and Korean language
- Good communication and presentation skills
- Fluent in Korean and English.
- Like to work in international environments including domestic/international travels
- Software project management experience
- Good understanding of Automotive industry standards or processes. E.g.) ASPICE, ISO26262,…
- Good knowledge of state-of-art automotive sw trend e.g.) Autosar, HPC, cyber security, Automotive ethernet
- 7+ years of experience in management of technical projects
- Structured way of working and able to define structured reporting including definition of technical and non-technical KPIs
- High level of proactivity and flexibility to get things done
- Able to take over the lead for project teams in case of customer escalations
- Fluent in English and Korean language
- Good communication and presentation skills
- Fluent in Korean and English.
- Like to work in international environments including domestic/international travels
- Software project management experience
- Good understanding of Automotive industry standards or processes. E.g.) ASPICE, ISO26262,…
- Good knowledge of state-of-art automotive sw trend e.g.) Autosar, HPC, cyber security, Automotive ethernet
Look forward to
- Exciting projects in the automotive software industry
- Flexible working hours and family-friendly working atmosphere
- Mobile work, working from home
- Trainings in our own academy
Reach out to us
Please contact us at +82 10 7637 0500 – we are happy to answer your questions. You may also directly apply for this interesting position on our job portal.
Learn more about your developmental possibilities and Elektrobit’s exceptional company culture at https://elektrobit.com/careers
We are looking forward to receiving your application!
Learn more about your developmental possibilities and Elektrobit’s exceptional company culture at https://elektrobit.com/careers
We are looking forward to receiving your application!
